Privacy Policy

1. Introduction

At Agrotage ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website, Agrotage.com . By accessing or using our Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: When you interact with our Website, we may collect personal information that you voluntarily provide, such as your name, email address, shipping address, contact number, and other details needed to process your orders and provide customer support.

2.2. Payment Information: To process your purchases, we collect payment information, including credit/debit card details or other payment methods. However, we do not store payment information on our servers; it is securely processed by our trusted payment service providers.

2.3. Facebook Pixel and Google Maps API: We may use tracking technologies, such as Facebook Pixel and Google Maps API, to enhance your experience on our Website and gather analytical insights. These technologies may collect information about your interactions with our Website and may track your usage patterns.

2.4. Cookies and Similar Technologies: We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze how you use our Website. You can control cookies through your browser settings; however, disabling cookies may limit certain functionalities on our Website.

3. How We Use Your Information

3.1. Order Processing: We use your personal information to process and fulfill your orders, send order updates, and provide customer support.

3.2. Communication: With your consent, we may use your contact information to send you promotional emails about new products, special offers, or other updates. You can opt-out of marketing communications at any time.

3.3. Facebook Pixel and Google Maps API: We use Facebook Pixel and Google Maps API to improve our Website's functionality, provide personalized content, and analyze user behavior. This information is used for internal purposes and is not shared with third parties.

4. Information Sharing

4.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering products, and providing customer support.

4.2. Legal Requirements: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.

5. Data Security

5.1. We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5.2. While we strive to maintain the security of your data, please understand that no transmission over the internet or electronic storage method is entirely secure. We cannot guarantee absolute security.

6. Your Choices

6.1. You can review and update your personal information by logging into your account on our Website.

6.2. You can opt-out of marketing communications by following the unsubscribe instructions provided in the email or contacting our support team.

7. Children's Privacy

7.1. Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. International Data Transfers

8.1. We may transfer your personal information to third-party service providers outside the EU. By using our Website, you consent to the transfer of your data to these countries, which may have different data protection laws.

9. GDPR Compliance

9.1. We comply with the General Data Protection Regulation (GDPR) when processing personal data of individuals within the European Union. For more information, please refer to our GDPR Compliance section.

10. Changes to this Policy

10.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date will be modified accordingly.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at privacy@agrotage.com.